FAQs
TICKETING
How much are tickets?
Tickets are priced at:
£45 per person for Saturday's event
£15 per person for Sunday's event
Tickets at the gate will be priced at £50 and £17.50 respectively, subject to availability.
Children aged five and under can get a ticket free of charge. This will be closely monitored when entering the site.
Do children need a ticket?
Yes, everyone attending must have a ticket. However, children aged five and under can get a ticket free of charge.
All under 18s must be accompanied by an adult upon entry and within the site.
Where can I buy a ticket?
Tickets can be purchased:
Online from www.seetickets.com or www.ticketsource.co.uk
In person at the box office at the Harbour Arts Centre during regular opening hours
By phoning the Harbour Arts Centre on 01294 274059 during regular opening hours
Can I buy a ticket on the day at the gate?
Yes, but this will be subject to availability. If tickets are available on the day, they will be priced at £50 per person for Saturday’s event and £17.50 for Sunday’s event and we would recommend you pay by card.
Can I buy a weekend ticket for the festival?
No, the Saturday and Sunday events are being treated in isolation.
Is there a disabled access area?
Yes, there will be a small area reserved for disabled guests, with disabled toilets nearby. This is not covered. These spaces are subject to availability and must be recorded when purchasing tickets either in person or over the phone with the Harbour Arts Centre.
We regret we can only accommodate a small number of wheelchair users and one companion per booking. The companion will receive a free ticket when a Carers Card is shown.
We will also have disabled parking within the area, mainly on grass. These spaces are not reserved in the same way and are available on a first come, first served basis.
Will there be camping facilities?
No, there will be no official campsite associated with the festival.
What am I not allowed to bring onto the site?
No drugs, (there will be a Police and Event Security presence), alcohol, glass bottles, flares or weapons.
Please do not bring large bags onto the site. Bags will be searched upon entry and persons may also be subject to a search.
Can I bring my own drink/alcohol onto the site?
No. There will be a bar available within the site selling popular drinks/alcohol.
Can I get a refund?
Tickets are non-refundable. However, if you have any issues, please contact makingwaves@north-ayrshire.gov.uk and we will do our best to resolve them.
How will I know if I have a ticket?
Once you have purchased a ticket, it will be emailed or posted to you (depending on your preference).
Tickets will be inspected/scanned upon entry to the site.
Who do I contact if there are problems with my transaction?
Please contact the ticket provider direct.
What happens if I lose my ticket?
Your ticket will be in an email from the provider, unless you opt for a physical ticket. Unfortunately, physical tickets cannot be duplicated.
TRAVEL
Will there be onsite parking?
While we encourage the use of public transport, there will be a number of designated carparks for the event. Parking will be free of charge in these areas. Some areas will require a 10-minute walk to the site.
There will be a traffic management plan and a strict one-way system in and around the Harbour area.
Please plan your route and travel arrangements in advance.
Is there a train station close by?
Yes, Irvine train station is approximately a 15-minute walk along the Harbourside to the event. There will be a number of activities, as well as a great variety of local businesses to explore on route.
FACILITIES
Will there be toilets on site?
Yes, there will be plenty of portable toilets on the site.
Will there be a bar?
Yes, there will be a bar selling popular drinks/alcohol.
Will there be food on sale?
Yes, there will be plenty of choice for food.
EVENT TIMES
Saturday: Doors open at 12noon. Event starts with a display by the Red Arrows at 1pm followed by music through to 10:30pm.
Sunday: Doors open at 12noon and music runs from 1pm through to 6pm.